ESME does not provide return labels.

- Merchandise must be returned within 15 days (Keep in mind that shipping may take up to 7 days & if the said time has passed from the day you received the package, then unfortunately we can not offer you store credit or exchange). 

- Merchandise must not be worn, altered, or washed.

- Sale items, crowns, and underwear can not be returned/exchanged.

- Merchandise must have tags attached and in the original packaging. 

- Please include invoice and state if you would credit/exchange. Shipping fees are non-refundable. 

- All items will be inspected before store credit or exchange is allowed.